Privacy & Confidentiality Statement
First of all, please know that ZombieBox strives to provide a safe, secure user experience for its valued customers. It is our policy to never sell any of the information you have provided to our company to third parties. We may share information to authorized third parties for marketing or improvement purposes.
Collection or Use of Information by Zombie-Box.com
We will gather information that enables us to securely complete a transaction, including: your name, address, phone, and email address. We will not sell or rent your information. We respect your on-line privacy and will exercise reasonable efforts to keep your information secure.
Terms of Use
By contacting ZombieBox through our Web site, you agree that the information you provide will be used to process your orders and/or to improve our products and services. We may also use non-personal data to compile anonymous statistics on Web site use, learn more about Internet browser usage, and other non-personal information to help us improve our marketing efforts.
SMS Texting Disclosure
By providing your phone number and clicking "Submit", you agree to Zombiebox’s Terms of Use and Privacy Policy. You consent to receive phone calls and SMS messages from Zombiebox to provide updates on your order and/or for marketing purposes. Message frequency depends on your activity. You may opt-out by texting "STOP". Message and data rates may apply.
Purchase Acknowledgements & Agreements
Freight Delivery Acknowledgement
1) Standard residential freight delivery is curbside ONLY. Extra services may require extra fees. 2) Where additional services are required based on your specific delivery location (i.e.: remote or limited access, driveway delivery, ferry required etc.) we will contact you prior to shipment to collect any additional service charges. The fee is $100 extra. 3) After Shipment - You are responsible for fees incurred by the carrier for any changes in delivery. 4) If you are unable to be reached to schedule the delivery window, you agree to allow the carrier to deliver without signature at the curb. 5) Delivery dates are NOT guaranteed
Refund & Return Policy
1) Once a unit has shipped we do NOT refund or return any product. Make sure you understand what you're ordering, and what is involved to use/install. 2) No refunds or returns based on an actual decibel reduction value. This is because "noise" is subjective, and one's perception of change is influenced by variables beyond the control of our enclosures. 3) There is a minimum 5% processing fee for any cancelled order. After 15 days, a 25% restocking fee will apply.
Waiver of Liability
Our products do not eliminate, prevent or reduce ANY hazards or dangerous situations inherent to mechanical equipment, engines or electric generators. In no respect shall ZombieBox incur any liability for any damages, including, but not limited to, direct, indirect, special, or consequential damages resulting from, or any way connected to the use of the product, whether or not based upon warranty, contract, tort, or otherwise; whether or not injury was sustained by persons or property or otherwise; and whether or not loss was sustained from, or arose out of any product or services provided by ZombieBox International Inc. its owners, representatives or affiliates.